How Can I Tell What Model Fitbit I Have
Demand to locate your Fitbit smartwatch's or tracker's serial number, but finding that a much more than difficult task than yous expected? Looking to discover your device's serial number in the app and not getting anywhere? Well, you are not lone!
Unlike Apple tree, Garmin, and other smartwatch or fettle tracker manufacturers, Fitbit does non include access to your serial number in its app or your Fitbit account's online dashboard. Even looking into your device details in the app doesn't show a serial number.
Plus, Fitbit does not engrave or imprint the serial number on the physical device itself.
And that makes information technology very difficult to provide the serial number for your device if requested by the police for a lost or stolen Fitbit!
Related reading
- How practise I go my Fitbit repaired or replaced nether warranty?
- Got a new or replacement Fitbit? How to set-up it up so you don't lose data
- Contact Fitbit customer back up about problems and warranty info
- Find, set up, or change your Fitbit username and ID
Await at your Fitbit's original packaging or box
Fitbit's recommended method for locating your device's serial number is to expect for the manufacturing label on your device'southward original packaging. You should find that label on the side or bottom of your Fitbit box.
You see two barcodes on your Fitbit's original packaging box. Ane is the usual UPC lawmaking and the other, longer 1, is your Fitbit'due south series number.
Don't have or threw abroad your Fitbit's original box or packaging?
If you lot own a Fitbit smartwatch, at that place is a way to view your device's serial number on the device itself. Unfortunately, this option is not yet available for folks that own a Fitbit tracker like the Accuse Serial, Inspire, Alta, and similar models.
Notice your Fitbit serial number on your Fitbit smartwatches
- Tap the Dorsum button on the left
- Go to Settings
- Scroll to Regulatory Information and tap information technology
- Locate your serial number at that place. Look for a string of 12+ characters (includes both numbers and letters)
Have a Fitbit Tracker like the Accuse or Inspire or tin can't find the serial number on your Fitbit smartwatch?
If you don't have the Fitbit box AND you purchased your Fitbit directly from Fitbit's online store, look for any emailed guild confirmations from Fitbit. 
Wait for an email social club confirmation or shipment from Fitbit, usually from the email address [email protected] Thoroughly review that email and encounter if the serial number is listed there.
If you kept the invoice included with the shipment, take a await at that invoice and meet if the serial number is listed at that place.
If you purchased your Fitbit via a 3rd-party, expect at the sales receipt.
Your sales receipt, invoice, or order confirmation might listing your device'due south serial number. Many companies scan this bar lawmaking during the auction and the number might just be on your receipt.
Try contacting Fitbit Assistance
If y'all nonetheless can't locate your Fitbit's serial number, contact Fitbit's support team. Ask them for your series number and confirm the email associated with your Fitbit account.
Every bit long every bit you lot previously registered your Fitbit to your account by connecting and syncing your Fitbit device to the Fitbit app or via Fitbit Connect, the customer service representative should be able to provide you the serial number.
They may enquire why you lot need the series number. Respond honestly, like the instance below where I needed to certificate my Fitbit Inspire's serial number in a spreadsheet that contains all the serial numbers (and other relevant info) for all the electronics in my family.
Having the serial number available is also a proficient idea merely in instance your Fitbit is lost or stolen. Any police or security personnel volition want this data.
Provide your feedback to Fitbit
Information technology never hurts to inquire Fitbit to include the device serial number in the Fitbit app for hereafter app updates.
Fitbit does not have an official feedback method. Then contact Fitbit Help and customer support, visit Fitbit's Facebook folio, or Fitbit's Twitter account to offer your feedback to the company.
Source: https://www.myhealthyapple.com/how-to-find-your-fitbits-serial-number/
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